3 Easy Step To Add Contacts To iPECS Phone System Directories

By Pete Williams, - In Phone Systems

Image that has this text on: How To Create A Phone System Directory

In this article, we will show you how to give us all the information we need to pre-program your phone directory/speed dials when we install your new phone system.

Every phone system comes with the ability to have preprogrammed phone numbers saved into a directory. Just like the contact list on your mobile phone. This means you can have all your external numbers that you call every day, saved straight into a central directory. Storing all your numbers into the directory means you don’t have to type someone’s number every time you call them. Also, it means everyone who needs the numbers can access them in a central place.

Examples of the type of speed dials we and others store in the directory are:

  • Suppliers
  • Customers
  • Out of Hours Numbers for Staff

Below is a guide of how to give us all the information we need to pre-program your directory when we install a phone system for you.

Directory Spreadsheet To Add Contacts To Avaya or iPECS Phone Directories / Speed Dials

Step 1 – Download the iPECS Speed Dial Spreadsheet

Download the Avaya iPECS Speed Dial Spreadsheet here.

Step 2 – Add The Names & Numbers

When filling in the spreadsheet you only need to fill out two of the columns for each contact you want in your directory: –

Example Of A Spreadsheet To Setup A iPECS Speed Dial Directory

First is the ‘Speed Name‘, this is the name of the person you want to appear in the directory. E.g. ‘Jason Bourne’.

Second is the ‘Phone Number‘ column, this is the column for the phone number.

The phone number should start with 0 or 1 and have no spaces in it for example:

  • 0422333444
  • 0388889999
  • 1300123123
  • 1800123123

You do not need to edit any other columns in the form.

Step 3 – Upload The Completed Directory Spreadsheet Back To The Infiniti Support Team

Having completed the spreadsheet please go to the link provided in your email and upload the file as directed.

It is also good practice to keep the final copy after you have uploaded it, just in case you have any last-minute ideas of contacts you want to add to the directory. Then you can give the spreadsheet directly to the technician when they come to install your phone system.

Need Help?

If you have questions while adding the speed dial information to the spreadsheet or uploading it, please contact us via email: support@itelecom.com.au or call us 1800 850 214.


Pete Williams